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Return rate

Because the survey was available in both paper and electronic format and because even those people receiving a paper questionnaire had the option of completing it on-line, it is very difficult to judge the overall return rate. In all, 90 people returned the survey in the business reply envelope while 80 people completed the survey on-line. Table 4 shows the responses by month.

Table 4: Survey responses by month
Type March April May June July
Online 16 7 5 52 -
Maila 21 56 8 2 3
Total 37 63 13 54 3
a1st mailing March 17; 2nd mailing April 6

Martyn Clark 2004-12-21