Previous: The mailing
Because the survey was available in both paper and electronic format and because even those people receiving a paper questionnaire had the option of completing it on-line, it is very difficult to judge the overall return rate. In all, 90 people returned the survey in the business reply envelope while 80 people completed the survey on-line. Table 4 shows the responses by month.
Survey responses by month
a1st mailing March 17; 2nd mailing April 6